Measuring quality

We participate in a number of independent reports on quality of care and service. This allows our members and the public to have reliable information about the quality of care we deliver at Kaiser Permanente in Colorado. It also provides a way to compare our performance to other Colorado health plans.

Regional quality performance

The National Committee for Quality Assurance (NCQA) is a private nonprofit organization that accredits and rates health care providers. The NCQA’s Health Insurance Plan Ratings are based on combined scores for health plans in Healthcare Effectiveness Data and Information Set®, commonly called HEDIS; the Consumer Assessment of Healthcare Providers and Systems®, or CAHPS; and NCQA Accreditation standards scores.

Hospital quality measures

Kaiser Permanente Colorado Plan Hospitals' quality departments

Independent Hospital Quality measures may be obtained from Quality Check, The Leapfrog Group and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) on Hospital Compare.

Medical Center Hospital Quality Measure

Banner Ft. Collins Medical Center

Centennial Peaks Hospital (Behavioral Health only)

Children's Hospital Colorado

Good Samaritan Medical Center

Grandview Hospital

Lutheran Medical Center

McKee Medical Center

Medical Center of Aurora

Memorial Hospital Central

Memorial Hospital North

North Colorado Medical Center

Parkview Medical Center

Penrose Hospital

Pikes Peak Regional Hospital

Porter Adventist Hospital

Presbyterian/St. Luke's Medical Center

Rocky Mountain Hospital for Children

Sky Ridge Medical Center

Spalding Rehabilitation Hospital

St Francis Medical Center

St Joseph Hospital

St Mary-Corwin Medical Center

St Thomas More Hospital

Swedish Medical Center

University Hospital - Aurora

Utilization Management

Our Utilization Management Program consists of physicians, nurses, and health plan partners committed to delivering health care based on the appropriateness of care and service.

1HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Reviewed by: Quality, Risk & Patient Safety Department
April, 2021.