Manage your prescriptions with Kaiser Permanente

It’s easy to stay on track with your medications with our convenient ordering and delivery options. When it comes to refilling or transferring your prescriptions, we’re here to help you and your family. 

Refill your prescriptions with ease

Never miss a prescription refill again with Kaiser Permanente. You’ll get reminders by text, email, or mobile app notification when your prescriptions are ready to order. If you haven’t already transferred your prescription, click here.

 

Refill a prescription

Sign in or register to get started. We’ll take care of the rest.1

Get started
Get refill notifications

Get notifications by text, email, or mobile app.1

Get started

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Refill a prescription: How it works

Laptop displaying prescription order

Step 1

Log in to kp.org/pharmacy. Select a prescription and click “Add to Order."1

Postage envelope with prescription bottle

Step 2

Click "Fill Order." Choose a delivery method and address. Before you check out, you’ll see any savings available when you order your prescription for delivery.

Laptop displaying confirmed order

Step 3

Select a payment method and submit your order. Once submitted, you can check your order status online.

Transfer a prescription: How it works

Laptop displaying prescription bottle transition

Step 1

Go to kp.org/newmember and click on "Transition prescriptions." Existing members should fill out this form.1

Laptop displaying confirmed steps

Step 2

Follow prompts to sign in to kp.org.

Order form with prescription bottles

Step 3

Click "Continue," fill out the form provided, and submit.

Woman using cell phone with symbols around her


 

 

 

 

Sign up for refill reminders and status updates

You won’t have to worry about remembering to order prescription refills again. You can get refill reminders by text, email, or mobile app notification. You can even order your refill by replying directly to a text message.1 

Step 1: Sign in to kp.org
Step 2: Go to “My Account” and choose “Profile & Preferences.”
Step 3: Choose “Notifications.”
Step 4: Click the “Pharmacy” drop-down menu to choose which notifications you’d like to receive.

Frequently asked questions

We’re always here to help with any questions you may have about your prescriptions.

Throughout the pharmacy experience, you’ll see the estimated price of your prescription fill so there will be no surprises, and you can have peace of mind when checking out. 
If you are a new member, please visit kp.org/newmember to transfer your prescription. If you're an existing member, request a prescription transfer on kp.org .
For help transferring your prescription, please call Kaiser Permanente Member Services .
You can get most prescriptions delivered within a few days at no extra cost. Restrictions apply. Contact the pharmacy for more information. Choose “Send by mail” when ordering your prescription refill.  
You can get status updates about your delivery via text or email. You can also track the progress of your order online and in the Kaiser Permanente app.  

Related topics

Footnote
1Kaiser Permanente Washington members should visit kp.org/wa/pharmacy to learn about pharmacy services, as they may be different from those listed above